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Keeping Our Customers Informed

Caravan works hard to keep our customers well informed on the progress of their project. Keeping a close eye on the details. Notifying you of export packaging requirements to your final destination.  Updating you on incoming items shipped to Caravan from your vendors. Once the packaging of your project is complete we will send you a "Completion Notification".  This notice may include a request for any additional information we will need to complete your order. This notice will also include an Excel® file attachment "CARAVANWTS_DIMS.xls" with detailed information about your project. After your project leaves our facility you will receive a "Departure Notification" that will include a signed copy of your Bill of Lading.

Sample Notice

From: Caravan Shop []
Sent: Friday, October 31, 2008 9:59 AM
To: 'XYZ Production Manager, Butch Win (XYZ Production)'
Cc: 'XYZ Logistics'
Subject: Wts & Dims for XYZ202 from B/L#1000

Attachments: CARAVANWTS_DIMS.xls

Caravan has Finished Order for  XYZ202 from B/L#1000 “READY FOR PICKUP”

We have attached the “Weights and Dimensions List” which reviews the packaging that has been completed. (Excel® File Attachment to this E-mail)

On the “Weights and Dimensions List” you will find that Box #’s have been assigned to each package.  There is also a description of each package, its contents, dimensions, and gross weight.

 Your order is finished and ready for pickup.  (7:30am-4:30pm M-F)

 If you have any questions we will be glad to help you!

 Thank you for choosing CARAVAN” to meet your packaging needs!


6427 Eastland Road - Office Entrance

19697 Holland Road - Truck Entrance

Brook Park, OH 44142

Tel: 440.243.4100

Fax: 440.243.4383   


The information contained in this communication and its attachment(s) is intended only for the use of the individual to whom it is addressed and may contain information that is privileged, confidential, or exempt from disclosure. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify and delete the communication without retaining any copies. Thank you.